Broadband Guides

Moving home and broadband

The popularity of mobile broadband for home use is in no small part due to the convenience of being able to easily take it with you to a new residence if you decide to move. It’s a bit more complicated for those who have terrestrial or other types of broadband. There are a few steps to take when moving to ensure broadband is the least of your new worries when getting settled into your new place.

There are several things to think about before making a plan for what to do with your broadband. Firstly, are you intending to keep your custom with your existing provider, and are you happy with the service so far? Then there is the contract consideration – if you are currently under contract the only way you can get out of it is if you have seen price increases during the contract. You should also consider if your provider can actually serve broadband in the area where you’re moving, since not all places are served by all providers.

With those things in mind, you have several options. If you want to keep your service, either for free or for a small fee you can bring the broadband service to the new property, but also consider that there may be broadband already set up there in the case of apartments especially. If you are still under contract and happy to stay with your current provider, this can be the best move.

You should contact the provider and inform them of the change needed, and they will let you know what actions must be taken and how long it will take, as well as what should be done with the hardware such as routers when moving.

If you want to change provider, you should find out what it will take to get out of your contract if you are still under contract, and also what the cancellation period will be. The notice you have to give to the provider varies from company to company. It is important to note that the earlier you arrange the end of the service, the better.

Mobile broadband:

A special mention should be made for mobile broadband users. While as mentioned before there are no real restrictions for where you take your broadband, there are reasons for why you might change. If the signal in the area where you’re moving to is not great and you are already not perfectly happy with the service, it might be a good idea to look at other mobile broadband providers or other types of broadband.