Samsung is concerned with the safety of its products after the note 7 series fires.
It is possible that this safety concern will lead to the delay of the release of their latest model the Galaxy S8 smartphone as they plan on taking further steps to enhance the safety of their products.
After a lengthy investigation, it was discovered that faulty batteries were responsible for the defect that caused $5.3 billion in losses.
Chief executive for Samsung Koh Dong-jin states that they have put several procedures in place to ensure that what happened with the note 7’s does not happen again.
Koh went on to state that: “What happened has had a significant effect on the way we do things. Our number one priority is ensuring the safety of our products and regaining the trust of our customers.”
According to Samsung, the Galaxy S8 is not going to be launched at the Mobile trade show in Barcelona on Feb. 27. They have yet to set a date for the release of the phone, although analysts expect it to be unveiled in April.
Investors have said that Samsung needs to let its customers know that it is in control of the Note 7 issue and that they can be trusted again.
Samsung ran into disaster after the Note 7’s were recalled, but things got even worse when the replacements also caught on fire. Samsung customers were posting pictures of their melted phones on social media warning others not to purchase them and airlines refused to allow passengers to carry them on flights.
The Samsung blunder has been named as one of the biggest failures in tech history.
While it appears that Samsung have recovered from the Note 7 failure, experts are cautious about the outlook for sales in the future.